Terms of service

Terms and Conditions

Effective Date: September 19th 2025

Welcome to Tangerine Health (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website tangerinehealth.us (the “Site”), along with our nutritional consultations, supplement sales, and other services (collectively, the “Services”).

By using our Site or Services, you agree to these Terms and our Privacy Policy, Return Policy, and any other policies referenced herein. If you do not agree, please do not use the Site.

1. Definitions

  • “Products” means supplements, nutritional goods, and related items sold on the Site.
  • “Services” means nutrition consultations, educational content, and other offerings provided by us.
  • “User” or “you” means any individual accessing or using the Site or Services.

2. Eligibility

  • You must be at least 18 years old to purchase Products or use Services.
  • By using the Site, you represent that you have the legal capacity to enter into these Terms.

3. No Medical Advice

  • Information on the Site or provided through Services is for educational and informational purposes only.
  • We are not a medical provider and do not diagnose, treat, cure, or prevent any disease.
  • Always consult with a qualified healthcare professional before making changes to your diet, supplements, or lifestyle.

4. Products and Supplement Sales

  • Our supplements are not evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.
  • Product descriptions, packaging, and images may vary from what you receive.
  • We reserve the right to refuse, cancel, or limit orders at our sole discretion, including suspected reselling.

5. Subscriptions & Automatic Renewal (if applicable)

  • Some Products may be offered on a subscription basis. By purchasing a subscription, you authorize recurring billing until you cancel.
  • You may cancel or pause your subscription at any time by following the instructions in your account settings or contacting us.
  • We reserve the right to adjust subscription pricing upon notice.

6. Orders, Payment, and Pricing

  • By placing an order, you agree to provide accurate and complete payment information.
  • Prices are subject to change without notice. In the event of an error in pricing or description, we reserve the right to cancel or adjust an order and issue a refund.
  • Your order is not accepted until we confirm it by email.

7. Shipping, Delivery & Risk of Loss

  • Shipping times are estimates only and not guaranteed.
  • Risk of loss and title for Products pass to you upon delivery to the carrier.
  • We are not responsible for delays caused by carriers, customs, or events beyond our control.

8. Returns & Refunds

  • Unopened supplements may be returned within 30 days of delivery, in accordance with our Return Policy.
  • Opened or used products cannot be returned.
  • Digital services or consultations are non-refundable unless otherwise stated.

9. User-Generated Content

  • By submitting reviews, testimonials, suggestions, or other content, you grant us a perpetual, royalty-free license to use, display, and reproduce such content in any media.
  • You represent that your submissions are accurate and do not violate third-party rights.
  • We may remove content that we deem offensive, misleading, or unlawful.

10. Prohibited Uses

You agree not to:

  • Use the Site for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access or disrupt the Site.
  • Reproduce, resell, or exploit our Products or Services without written permission.
  • Post misleading, defamatory, or harmful content.

11. Intellectual Property

  • All Site content (logos, product images, designs, text, software) is owned by or licensed to us.
  • You may not copy, modify, or distribute content without written consent.

12. Disclaimer of Warranties

  • Products and Services are provided “as is” and “as available” without warranties of any kind.
  • We do not guarantee that the Site will be uninterrupted or error-free.
  • We make no warranties regarding specific health outcomes or results.

13. Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for any damages, including direct, indirect, incidental, or consequential damages, arising from your use of the Site, Services, or Products.
  • Your sole remedy is to stop using our Site or return eligible Products.

14. Indemnification

You agree to indemnify and hold harmless the Company, its employees, contractors, and affiliates from any claims or liabilities arising out of your use of the Site, Services, or Products.

15. Electronic Communications & Consent

  • By using the Site, you consent to receive communications from us electronically (e.g., by email or through the Site).
  • Clicking “I Agree,” “Submit,” or “Check Out” constitutes your electronic signature and acceptance of these Terms.

16. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of California, without regard to conflict of laws.
  • Any disputes shall be resolved by binding arbitration on an individual basis in Orange County, California, except claims that qualify for small claims court.
  • You waive any right to participate in a class action or class arbitration.

17. Changes to Terms

We may update these Terms at any time. Changes are effective upon posting to the Site. Continued use after changes constitutes acceptance.

18. Contact Us

Tangerine Health
32932 Pacific Coast HWY #14 STE 299
Dana Point, CA 92629
hello@tangerinehealth.us
310-751-0704